Can I get help with the installation?

You will receive instructions for the product you have purchased together with the download link and the product key.

If you still have problems installing the software or have questions about software, please do not hesitate to contact us.

Live chat

To start the chat, click the Support button at the bottom left of our homepage.

In the next step you can type into the search bar which product it is and possibly find a suitable article.

If you would like to be forwarded directly to live chat, click on Live Chat in the lower right corner.

Business hours

Monday to Friday: 9 a.m. - 17 a.m


Installation assistance through remote maintenance

With remote maintenance via TeamViewer, we can help you activate and install your software free of charge.

If a member of our support team asks you to download the remote maintenance software, please click on the logo below:


Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.

Articles in this section

See more
Öffnungszeiten unserer Hotline:
10 - 17 Uhr von Montags - Freitags