Johanna Everding
Activity overview
Latest activity by Johanna Everding-
Johanna Everding created an article, Support questions How does the lizenzguru Live Chat work?
When you are on the homepage of www.lizenzguru.uk, you will see a small floating guru at the bottom right of the screen. Clicking on the guru will take you to our live chat, where you can ask a t...
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Johanna Everding created an article, Problems with the licence key My key does not work!
If you have difficulties activating your licence key online, you still have the option of activating it by telephone. In the installation window, simply click on "back" and then select "telephone...
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Johanna Everding created an article, Problems with the order The download does not start or breaks off.
Check that your computer has a working internet connection and also check your firewall or anti-virus software settings. After you have checked this, please start the download again. It also help...
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Johanna Everding created an article, Exchange, complaint, withdrawal What do I do if I want to withdraw from the purchase?
You must download our cancellation form, fill it in and send it back to us at: hallo@lizenzguru.uk
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Johanna Everding created an article, Processing What about proof of age for games over 18?
Confirmation of your age of majority is mandatory at the time of purchase. How can I prove that I am a student when purchasing products such as Office Home and Student 2013? No proof is required!...
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Johanna Everding created an article, Technical questions Where can I find drivers from the individual manufacturers for Windows 7/8/8.1?
Windows already comes with many drivers for most mainboards, graphics cards, sound cards and input and output devices to ensure compatibility. On the website of the respective manufacturer you wi...
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Johanna Everding created an article, Questions about the products What is a full version?
The version of software that can be used in its entirety and without a time limit is called the full version. What does the term OEM stand for? Original Equipment Manufacturer - This product is p...
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Johanna Everding created an article, Questions about the user account How can I log in?
The first thing you need to do is click on "My account" in the top right-hand corner. Here you can log in with your e-mail address and a password of your choice. Where can I change my customer da...
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Johanna Everding created an article, How much are the shipping costs?
As we only send the licence keys you purchase from us by e-mail, there are no shipping costs.
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Johanna Everding created an article, Is it legal to use the software offered here?
The software you purchase from lizenzguru can be used completely legally, regardless of whether it is the latest operating system, programme, Office or the latest learning software.